Privacy Policy Notice

Effective Date: September 1, 2019

This privacy notice (“Privacy Policy”) discloses the privacy practices for www.Hempzene.com (“HEMPZENE”, “Site,” “we,” “us,” or “our”) and our website; http://hempzene.com/ (the “Site”). This privacy notice applies solely to information collected by this Site, except where stated otherwise. By using this Site, you consent to this Agreement and to the collection and use of information by HEMPZENE as specified below.

This Privacy Policy will notify you of the following:

  • What information we collect
  • With whom it is shared
  • How we use it
  • How it can be corrected
  • How it is secured and
  • How policy changes take effect

Information Collection, Use, and Sharing

HEMPZENE is the sole owner of the information collected on this Site. We only have access to collect information that you voluntarily give us via a purchase, email or other direct contact from you.

HEMPZENE will use your information to respond to you, regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy.

Cookies

We use “cookies” on this Site. A cookie is a piece of data stored on a Site visitor’s hard drive to help us improve your access to our Site and identify repeat visitors to our Site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our Site. Usage of a cookie is in no way linked to any personally identifiable information on our Site. Some of our business partners may use cookies on our Site (e.g., advertisers). However, we have no access to or control over these cookies.

“Internet Protocol” IP Address

Whenever you visit our Site, we collect information that your browser sends to us. Each computer connected to the Internet is given a domain name and a set of numbers that serve as that computer’s “Internet Protocol” IP address. When a visitor requests a page from this Site, our Web servers recognize that visitor’s domain name and IP address automatically. The domain name and IP address reveal nothing personal about that visitor other than the IP address from which they have accessed the Site, pages of the Site that you visit, the time and date of your visit, the time spent on those pages, and other non-personally identifiable statistics. HEMPZENE may use this information to examine its traffic in aggregate and to investigate misuse of the Site or to cooperate with law enforcement. HEMPZENE does not collect and evaluate this information for specific individuals.

Orders

We request information from you on our order form. To purchase from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. HEMPZENE will make an effort to include a link to this Privacy Policy wherever it collects personal information.

Registration

On occasion, other than for purchase purposes, we may request that a user completes a registration form. During registration a user may be required to give certain information (such as name and email address). This information is used to contact you about the products/services on our Site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

We may partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

On occasion, HEMPZENE may share your information with other unrelated outside third parties so that these third parties can directly market their products or services via e-mail, telephone and/or postal mail.

HEMPZENE may sell its business or purchase another business and personally identifiable information regarding you may be transferred as a part of the sale or purchase. If HEMPZENE or subsidiaries are ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, HEMPZENE reserves the right to transfer our user databases to a third-party together with any personally identifiable information contained therein.

HEMPZENE will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to: (i) Protect and defend the rights or property of the HEMPZENE, or visitors to this Site; (ii) Conform to the requirements of the law or comply with legal process served on HEMPZENE; (iii) Cooperate with the investigations of purported unlawful activities or (iv) Identify persons who may be violating the law or any HEMPZENE Policies

Security

While no data transmission over the Internet is 100% secure from intrusion, we take precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way via industry standard SSL (Secure Socket Layer) encryption technology to protect the storage and transfer of your data from unauthorized parties.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Links

This Site may contain links to other sites. Please be aware that HEMPZENE is not responsible for the content or privacy practices of such other sites. HEMPZENE encourages its users to be aware when they leave this Site and to read the privacy statements of any other site that collects personally identifiable information.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. If HEMPZENE ever sends you an electronic communication, it will contain an “Opt-Out” or “Unsubscribe” link allowing you to withdraw your permission for future communications. Changes to permission will however not affect any information which you provided which has previously been shared with third parties.

California Civil Code Section 1798.83 permits visitors to this Site who are residents of California to request information regarding HEMPZENE’s disclosure of their information to third parties for direct marketing purposes. To make such a request, please send an e-mail to our customer privacy care center at: cs@hempzene.com.

As stated above, with respect to the Site’s use of cookies and other similar technologies, by adjusting settings on your browser, you may elect not to allow cookies to be placed and thus opt-out of certain features of the Site and the Site’s automatic collection of certain data about you. You may also adjust to your advertising preferences on various social media websites by adjusting your settings on a specific platform.

If you are a data subject in the European Economic Area (“EEA”) and under the EU General Data Protection Regulation (GDPR), you have the right to access, rectify, or erase any personal data HEMPZENE has collected about you. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us. To exercise any of these rights, contact us as set forth in the section entitled “Contact Us” below and specify which right you intend to exercise. We will use reasonable efforts to response to any such request without undue delay. We may require additional information from you to allow us to confirm your identity. Please note that we store information as necessary to fulfill the purposes for which it was collected, and may continue to retain and use the information even after a data subject request for purposes of our legitimate interests, including to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements

Effect of Changes

Effective immediately upon posting on this Site, HEMPZENE reserves the right to change this Privacy Policy at any time in response to changing business circumstances and legal developments. You shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Site by you constitutes your acceptance of the changes thereto. Any changes to this Privacy Policy will become effective immediately upon the posting of the latest version on this Site.

Questions, Comments or Corrections to Your Information

If you have any questions, comments, requests or updates, please contact us so that we may update your information accordingly. To contact us, please call Customer Satisfaction at 833-564-1199 or write to us at: cs@hempzene.com